Nowadays, many people use Zomato’s services to order food from the comfort of their homes. The service provider has gained a good reputation for catering to the demands of the clients in a timely and convenient manner.
Of late, we have come across some hilarious goof ups between Zomato and its customers, which became viral on social media. Few days back, there was a shudh Hindi exchange between the customer care executive and the person who registered a complaint.
Today, we came across something very surprising. A resident of Delhi Bhagyashree took to Twitter to complain about her Biryani having an extra topping i.e. a “Roasted fly”. She complained to the executive but got an unexpected reply from there.
She wrote, “Got the biryani delivered with an extra topping of d*ad roasted house fly. I am getting tired of the quality and service”
No doubt, the executive did apologize but there was an unexpected goof-up that happened. He said, “I have updated the same to the restaurant, they will add an extra topping of de*d roasted house fly in your biryani.”
He might have misunderstood the “Extra topping” and didn’t do it purposely. She shared it on Twitter;
Here are the screenshots of the conversation,
And one more…
The girl also took to Twitter to specify that the delivery guy shouldn’t be fired because he did apologize.
I understand it’s a Monday and it’s an honest mistake. But I did have a good laugh.
Also, please don’t fire this person. Whoever it was, did apologise.
Haha, hope Zomato takes a note of this and doesn’t mess up again with those extra toppings. I’m sure no one would like to have them.
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